Política de Cancelaciones & Reservaciones

OPERADORA TURISTICA VBG S.A. de C.V. pone a su disposicion su exclusivo tour “Botanical Delights” Tour & Culinary Adventure. Para poder acceder a esta experiencia solicitamos que realice su reservacion con anticipacion para asegurar la oportunidad de poder acompanarnos. Por motivos de seguridad y comodidad para usted y sus acompanantes, se determina un cierto numero de visitantes por dia por lo que lo invitamos nuevamente a agendar su tour lo antes posible. Si la fecha que usted desea no se encuentra disponible o cuenta con un grupo mayor a 20 pax. favor de enviar correo a [email protected] para poder ofrecerle nuevas fechas y horas.

1. Politica de cambios y/o cancelaciones

OPERADORA TURISTICA VBG S.A. de C.V. se reserva el derecho de cancelar cualquier tour antes de la salida por cualquier motivo, incluida la inscripcion insuficiente, problemas logisticos que puedan impedir las operaciones del traslado (huracanes, deslaves en la carretera, huelgas, inundaciones, accidentes automovilisticos) al jardin botanico o que ponga en riesgo a nuestro staff o clientes durante el recorrido. Para asegurar nuestro compromiso con cada uno de nuestros clientes, OPERADORA TURISTICA VBG S.A. de C.V. maneja una estricta politica de cancelacion.

      • Cancelacion 48 hrs antes de la actividad (Reembolso del 100%)
      • Cancelacion 24 hrs antes de la actividad (Cambio de dia, sujeto a disponibilidad)
      • Menos de 24 hrs antes de la actividad (NO HAY REEMBOLSO)
      • No presentarse o llegar tarde (NO HAY REEMBOLSO)

    En el caso de no presentarse por enfermedad o accidente se solicitara o requerira un certificado medico firmado por un medico, para proceder a realizar el reembolso. Para realizar cambios o cancelaciones le solicitamos que se comunique a la oficina de la OPERADORA TURISTICA VBG S.A. de C.V. a los números 322-688-6295 o 322-688 6206, o si asi lo desea enviando un correo a [email protected] Todos los cambios estaran sujetos a disponibilidad.

    • 2. Aviso Importante!!!
    • OPERADORA TURISTICA VBG S.A. de C.V. se reserva el derecho de recibir a cualquier persona en estado de ebriedad, signos de haber consumido alguna droga o con actitud desafiante y/o prepotente, esta politica aplica para poder mantener la seguridad, orden y respeto a nuestros clientes.
    • 3. Cargos
    • OPERADORA TURISTICA VBG S.A. de C.V. realizara un cargo a su tarjeta de credito o debito en el momento en que haga su reservacion en linea o realice el pago en cualquiera de nuestras areas certificadas y su actividad este confirmada.
    • 4. Descuentos
    • OPERADORA TURISTICA VBG S.A. de C.V. ofrecera descuentos reservando en linea periodicamente, lo que significa que, dependiendo la temporada y la cantidad de reservaciones ya agendadas, se podran acceder a estas promociones.
    • 5. Precios / Tipo de Cambio
    OPERADORA TURISTICA VBG S.A. de C.V. realizara los cargos en pesos mexicanos. La conversion de USD a MXN se define al tipo de cambio del dia proporcionado por los bancos. En el caso de que el precio del tour sea modificado, se respetara el precio para todos aquellos que hayan hecho su reservacion y se aplicara la nueva cuota para futuras reservaciones. El cambio se puede realizar sin previo aviso. Si tiene preguntas con respecto a estas politicas, favor de escribirnos a [email protected] estamos para servirle.

Apoyanos

Forma parte del
Jardín Botánico de Vallarta

TESTIMONIOS

Lo que experimentan nuestros amigos

Posted on Tripadvisor Tripadvisor
Gabsbiro profile picture
Gabsbiro
August 3, 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Excellent tour of Botanical gardens .Erik was an exceptional guide and was so imformative during our journey to the gardens .Bea Beautiful gardens and restaurant , the view was breath taking and lush .The church and surrounding grounds were well kept, friendly atmosphere and so beautiful .our tour guide Erik was amazing .
Posted on Tripadvisor Tripadvisor
Lindabird23 profile picture
Lindabird23
January 27, 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Calm, peaceful stroll in the Botanical Garden The botanical garden was a pleasant and interesting surprise. There are also hiking trails that extend beyond the garden. Overall, it was a wonderful visit.
Posted on Tripadvisor Tripadvisor
Elizabeth W profile picture
Elizabeth W
December 13, 2024
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Incredible experience This tour was the highlight of our trip. Our group of eight was led by our wonderful guide, Eduardo. The drive up to the gardens comes with beautiful views of the coastline and info about the area from our guide. The gardens tour was incredible, and Eduardo’s wealth of knowledge and clear passion and love for nature made the experience even better. Lunch was served on a patio with a great view of the mountains and river below, and the food was some of the best we had in PV. Would highly recommend; we loved it!
Posted on Tripadvisor Tripadvisor
Matthew W profile picture
Matthew W
February 11, 2024
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
The Gardens and worth it! Marcos Mendoza Was simply the best tour guid you could ask for. He was so kind and knowledgeable. First he picked my wife and I up at a StarBucks. “Awesome way to start the day rite?” Then he drove us off in this Slick White clean Suburban. Off we went to the south end of the Bay of Banderas up into the hills we went. Passing all of busses and taxis. That would normally take so much longer to get to are destination. The Vallarta Botanical Gardens. His tour of the gardens were jam packed with so much useful information and historical facts that you honestly found yourself relaxed and focused on the beauty of what this garden is offering you. Request Marcos if he is available. You won’t regret it. His personal knowledge of the area and gardens you can’t pass up. Pick the Tour with the Lunch at the gardens restaurant. The food is authentic and delicious. You will enjoy it. Just book it already!!! Sincerely: Matthew W Oregon USA
Posted on Tripadvisor Tripadvisor
kathleen m profile picture
kathleen m
January 28, 2024
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
A Delightful Way to Spend a Day in Puerto Vallarta Eduardo was enthusiastic and informative about the history of the gardens , the founder-Bob Price, the botanicals, vanilla, cocoa, orchids and more. Eduardo and the Botanical Gardens were one of the top 3 highlights of my three week trip in Mexico. Lunch at view from Hacienda de Oro was delightful! You get a chance to meet Bob Price who seems to be working there all the time. All the staff are happy and eager to extend their hospitality. This tour is a must while you’re in PV.

Nuestros Queridos Patrocinadores: